Refund policy
Returns & Refunds Policy
At Never Better Foods, we take great care to ensure your order arrives fresh and in excellent condition. Because our products are perishable and require refrigeration, please review our returns and refunds policy below.
Returns
Due to the perishable nature of our products, we are unable to accept returns.
Damaged or Compromised Products
If your order arrives damaged, melted, or otherwise not in the condition it left our fulfillment center, please contact us within 3 days of delivery.
Refunds & Replacements
If your order arrives damaged or compromised, or experiences a significant shipping delay that affects product quality, we will review the circumstances and offer a refund or replacement once the issue has been verified.
To help us evaluate your claim, we may request photographs of the affected products and packaging or verify shipping delays through carrier tracking information.
Contact Us
If you have any questions or concerns about your order, please contact us at orders@neverbetterfoods.com.